Get help with tech



🚚 Onsite or Pickup & return

πŸ•“ Polite Prompt Service

πŸ“Œ Adelaide based

πŸ“… Online Bookings Available

Infotek Design is an Adelaide based computer support service. Our IT professionals have over 15 years of industry experience, and are able to help with any technology related issues. We can provide onsite tech support at your location and from the web using our remote desktop service.

Installations & Optimisations

    • Correct computer configuration issues.

    • Diagnose slow or unresponsive systems.

    • Improve underperforming system and/or application software.

Networking

    • Optimise small networks for increased reliability and performance.

    • Diagnose connectivity issues with computers or other devices.

    • Solve WiFi issues such as frequent dropouts, poor signal strength or range limitations.

Data backup & recovery

    • Assistance with restoring lost or deleted files from hard disk drives, solid state drives, flash storage.

    • Solve issues related to lost data due to file system corruption or malware.

    • Advise and apply data backup solutions for fast and reliable data recovery.

Remote Support

    • A fast and convenient way to provide tech support.

    • No onsite visit required*

    • Secure Connections (using modern internet connection encryption standards).

*Reliable internet connection required at customer's location. Dependant on issue presenting - Not all computer issues or setups can be solved using remote support. A determination will be made and discussed with you during the time we provide this service.

IT SEcurity

    • Inspect home office setups for security vulnerabilities.

    • Provide continuing support and management to keep your setup's security current against latest threats.

Threat mitigation

  • Troubleshoot issues caused by viruses, spyware, adware and other malware.

  • Advise and apply mitigation solutions most suitable for your IT setup.